Cancellation Policy1. Order Cancellation by User

• Orders can be cancelled before order confirmation or before dispatch, as shown in the app
• Once the order is dispatched, cancellation may not be possible

2. Order Cancellation by CENZO

CENZO may cancel orders due to:

• Product unavailability
• Delivery constraints
• Technical or payment issues

3. Refund for Cancelled Orders

• Prepaid orders cancelled successfully will be refunded as per the Refund Policy
• No refund is applicable for orders cancelled after dispatch (unless due to CENZO’s fault)

Disclaimer: These policies are provided for general informational purposes and should be reviewed by a legal professional before final use.